Enterprise Application Development Services
Staying Competitive Requires Flexibility
Technical expertise is no longer the primary success factor in today’s rapidly changing IT marketplace. Collaboration, accountability, compliance, portfolio and resources management are all becoming key capabilities of the new Application Development mantras.
As a recognized leader with proven capabilities in Enterprise Application Development Services, Multivision offers a wide range of application development services to address these new realities. From development through implementation, our approach is highly flexible, allowing us to deliver solutions tailored to the needs of our clients.
As a pioneer in enterprise application development, maintenance and production support, Multivision has always focused on building agile yet robust and secure applications that deliver valuable business outcomes and clearly demonstrate a high return on IT investment.
By cost-effectively executing complex application development and maintenance projects, we can help your organization achieve significant savings. Multivision's matured application development process encompasses all the phases of the System Development Life Cycle (SDLC), from translating business needs into project requirements through implementation and post-production user support.
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What Makes Our Services Unique?
- We use our in-depth knowledge to develop a transformation plan for your organization
- We use proprietary processes to improve productivity, thus reducing the cost of maintenance
- We provide consultancy services from day one through application disposition plans
- We consistently and methodically track SLAs, which are transparent to our customers
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Maintenance and Production Support
Multivision’s well-defined and mature application maintenance process allows us to efficiently capture and report the resolution of maintenance requests. Using a distributed delivery environment, responsibilities are effectively allocated depending on the criticality of the requests. Each of these activities is governed and monitored by a Service Level Agreement (SLA) framework that includes:
- Requests management
- Management of incidents
- Processing of requests
- Work around
- Resolution
- Root cause analysis
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